/* =====================================================
   BALKAy.net - Müşteri Destek Portalı (/support)
   style.css değişkenleri üzerine; koyu ve aydınlık temada aynı çalışır.
   ===================================================== */

.sp-page { padding: 112px 0 72px; min-height: 70vh; }
.sp-narrow { max-width: 460px; margin: 0 auto; }
.sp-wide { max-width: 1080px; margin: 0 auto; }

.sp-card {
    background: var(--bg-card); border: 1px solid var(--border-color); border-radius: var(--radius);
    padding: 28px; box-shadow: var(--shadow-glow); backdrop-filter: blur(12px);
}
.sp-card + .sp-card { margin-top: 20px; }
.sp-card h1, .sp-card h2 { margin: 0 0 6px; letter-spacing: -0.01em; }
.sp-card h1 { font-size: 1.6rem; }
.sp-card h2 { font-size: 1.15rem; }
.sp-muted { color: var(--text-secondary); font-size: 0.92rem; }
.sp-small { font-size: 0.82rem; color: var(--text-muted); }

/* ---------- Giriş ---------- */
.sp-brand { display: flex; align-items: center; gap: 12px; margin-bottom: 22px; }
.sp-brand-ico {
    width: 46px; height: 46px; border-radius: 12px; display: grid; place-items: center;
    background: var(--gradient-main); color: #fff; font-size: 1.3rem; flex: none;
}
.sp-form .form-group { margin-bottom: 16px; }
.sp-form .btn { width: 100%; justify-content: center; }
.sp-links { display: flex; justify-content: space-between; gap: 12px; margin-top: 16px; font-size: 0.88rem; flex-wrap: wrap; }
.sp-links a { color: var(--accent-indigo); text-decoration: none; }
.sp-links a:hover { text-decoration: underline; }

/* ---------- Bildirim ---------- */
.sp-alert { padding: 12px 16px; border-radius: 10px; margin-bottom: 18px; font-size: 0.92rem; line-height: 1.5; border: 1px solid; }
.sp-alert.ok   { background: rgba(16, 185, 129, 0.08); border-color: rgba(16, 185, 129, 0.35); color: var(--accent-emerald); }
.sp-alert.err  { background: rgba(244, 63, 94, 0.08);  border-color: rgba(244, 63, 94, 0.35);  color: var(--accent-rose); }
.sp-alert.warn { background: rgba(245, 158, 11, 0.09); border-color: rgba(245, 158, 11, 0.4);  color: var(--accent-amber); }

/* ---------- Üst şerit ---------- */
.sp-bar {
    display: flex; align-items: center; justify-content: space-between; gap: 16px; flex-wrap: wrap;
    margin-bottom: 22px;
}
.sp-bar-title { display: flex; align-items: center; gap: 14px; min-width: 0; }
.sp-bar-title h1 { font-size: 1.55rem; margin: 0; }
.sp-bar-title p { margin: 2px 0 0; color: var(--text-secondary); font-size: 0.9rem; }
.sp-nav { display: flex; gap: 8px; flex-wrap: wrap; align-items: center; }
.sp-nav form { margin: 0; }
.sp-nav .btn { padding: 9px 18px; font-size: 0.86rem; }
.btn.sp-ghost { background: transparent; border: 1px solid var(--border-color); color: var(--text-secondary); }
.btn.sp-ghost:hover { color: var(--text-primary); border-color: var(--accent-indigo); }

/* ---------- Destek hakkı ---------- */
.sp-quota { display: grid; grid-template-columns: 1.4fr 1fr 1fr 1fr; gap: 16px; align-items: stretch; }
.sp-stat { background: var(--bg-glass); border: 1px solid var(--divider); border-radius: 12px; padding: 16px; min-width: 0; }
.sp-stat b { display: block; font-size: 1.35rem; margin-top: 4px; font-weight: 800; }
.sp-stat span { font-size: 0.8rem; color: var(--text-secondary); text-transform: uppercase; letter-spacing: 0.04em; }
.sp-stat.is-bad b { color: var(--accent-rose); }
.sp-stat.is-ok b { color: var(--accent-emerald); }
.sp-meter { height: 10px; border-radius: 99px; background: var(--divider); overflow: hidden; margin: 12px 0 6px; }
.sp-meter i { display: block; height: 100%; border-radius: 99px; background: var(--gradient-cool); }
.sp-meter.is-warn i { background: linear-gradient(90deg, #f59e0b, #f97316); }
.sp-meter.is-bad i { background: var(--gradient-warm); }

/* ---------- Talep listesi ---------- */
.sp-tabs { display: flex; gap: 6px; margin-bottom: 14px; flex-wrap: wrap; }
.sp-tabs a {
    padding: 7px 14px; border-radius: 99px; font-size: 0.86rem; text-decoration: none; color: var(--text-secondary);
    border: 1px solid var(--border-color);
}
.sp-tabs a.on { background: var(--gradient-main); color: #fff; border-color: transparent; }
.sp-list { display: flex; flex-direction: column; gap: 10px; }
.sp-item {
    display: grid; grid-template-columns: auto 1fr auto; gap: 14px; align-items: center; text-decoration: none; color: inherit;
    padding: 14px 16px; border-radius: 12px; border: 1px solid var(--divider); background: var(--bg-glass); transition: var(--transition);
}
.sp-item:hover { border-color: var(--border-glow); transform: translateY(-1px); }
.sp-item-ico {
    width: 40px; height: 40px; border-radius: 10px; display: grid; place-items: center;
    background: rgba(99, 102, 241, 0.1); color: var(--accent-indigo);
}
.sp-item h3 { font-size: 0.98rem; margin: 0 0 3px; font-weight: 650; overflow-wrap: anywhere; }
.sp-item p { margin: 0; font-size: 0.82rem; color: var(--text-secondary); }
.sp-item-end { text-align: right; display: flex; flex-direction: column; gap: 6px; align-items: flex-end; }
.sp-empty { text-align: center; padding: 36px 12px; color: var(--text-secondary); }
.sp-empty i { font-size: 2.2rem; color: var(--text-muted); display: block; margin-bottom: 10px; }

/* ---------- Rozetler ---------- */
.sp-pill { display: inline-flex; align-items: center; gap: 6px; padding: 3px 10px; border-radius: 99px; font-size: 0.76rem; font-weight: 600; white-space: nowrap; border: 1px solid transparent; }
.st-open     { background: rgba(244, 63, 94, 0.1);  color: var(--accent-rose); }
.st-progress { background: rgba(245, 158, 11, 0.12); color: var(--accent-amber); }
.st-approval { background: rgba(99, 102, 241, 0.12); color: var(--accent-indigo); border-color: rgba(99, 102, 241, 0.35); }
.st-resolved { background: rgba(16, 185, 129, 0.12); color: var(--accent-emerald); }
.st-closed   { background: var(--divider); color: var(--text-secondary); }
.bl-quota { background: rgba(6, 182, 212, 0.1); color: var(--accent-cyan); }
.bl-free  { background: rgba(16, 185, 129, 0.1); color: var(--accent-emerald); }
.bl-quote { background: rgba(245, 158, 11, 0.12); color: var(--accent-amber); }

/* ---------- Yeni talep: tür seçimi ---------- */
.sp-cats { display: grid; grid-template-columns: repeat(auto-fill, minmax(220px, 1fr)); gap: 10px; }
.sp-cat { position: relative; display: block; cursor: pointer; }
.sp-cat input { position: absolute; opacity: 0; pointer-events: none; }
.sp-cat-box {
    display: flex; gap: 12px; align-items: flex-start; height: 100%; padding: 14px; border-radius: 12px;
    border: 1px solid var(--border-color); background: var(--bg-glass); transition: var(--transition);
}
.sp-cat-box i.ico { font-size: 1.2rem; color: var(--accent-indigo); width: 22px; text-align: center; margin-top: 2px; }
.sp-cat-box b { display: block; font-size: 0.93rem; }
.sp-cat-box small { display: block; color: var(--text-secondary); font-size: 0.8rem; margin: 3px 0 6px; line-height: 1.4; }
.sp-cat input:checked + .sp-cat-box { border-color: var(--accent-indigo); background: rgba(99, 102, 241, 0.08); box-shadow: 0 0 0 3px rgba(99, 102, 241, 0.15); }
.sp-cat input:focus-visible + .sp-cat-box { outline: 2px solid var(--accent-indigo); outline-offset: 2px; }
.sp-grid2 { display: grid; grid-template-columns: 1fr 1fr; gap: 14px; }
.sp-check { display: flex; gap: 10px; align-items: flex-start; font-size: 0.9rem; line-height: 1.5; }
.sp-check input { margin-top: 4px; }
.sp-actions { display: flex; gap: 10px; flex-wrap: wrap; margin-top: 8px; }

/* ---------- Talep ayrıntısı ---------- */
.sp-detail { display: grid; grid-template-columns: minmax(0, 1fr) 300px; gap: 20px; align-items: start; }
.sp-thread { display: flex; flex-direction: column; gap: 12px; }
.sp-msg { padding: 14px 16px; border-radius: 12px; border: 1px solid var(--divider); background: var(--bg-glass); }
.sp-msg.me { margin-left: 32px; }
.sp-msg.team { margin-right: 32px; border-color: rgba(99, 102, 241, 0.3); background: rgba(99, 102, 241, 0.06); }
.sp-msg-head { display: flex; justify-content: space-between; gap: 10px; font-size: 0.82rem; color: var(--text-secondary); margin-bottom: 6px; }
.sp-msg-head b { color: var(--text-primary); }
.sp-msg.team .sp-msg-head b { color: var(--accent-indigo); }
.sp-msg-body { white-space: pre-wrap; overflow-wrap: anywhere; line-height: 1.6; font-size: 0.94rem; }
.sp-side dl { margin: 0; display: grid; grid-template-columns: auto 1fr; gap: 8px 12px; font-size: 0.88rem; }
.sp-side dt { color: var(--text-secondary); }
.sp-side dd { margin: 0; text-align: right; }
.sp-quote { border-color: rgba(245, 158, 11, 0.45); }
.sp-quote .amount { font-size: 1.6rem; font-weight: 800; margin: 6px 0; }

@media (max-width: 860px) {
    .sp-quota { grid-template-columns: 1fr 1fr; }
    .sp-quota .sp-stat:first-child { grid-column: 1 / -1; }
    .sp-detail { grid-template-columns: 1fr; }
    .sp-detail > .sp-side { order: -1; }   /* teklif onayı ve durum yazışmanın üstünde görünsün */
}
@media (max-width: 560px) {
    .sp-page { padding-top: 96px; }
    .sp-card { padding: 20px 16px; }
    .sp-grid2 { grid-template-columns: 1fr; }
    .sp-item { grid-template-columns: 1fr; }
    .sp-item-ico { display: none; }
    .sp-item-end { flex-direction: row; align-items: center; justify-content: space-between; text-align: left; }
    .sp-msg.me, .sp-msg.team { margin-left: 0; margin-right: 0; }
}

/* =====================================================
   Destek Taleplerim — premium pano
   ===================================================== */
.bl-hourly { background: rgba(99, 102, 241, 0.12); color: var(--accent-indigo); }
.bl-fixed  { background: rgba(244, 63, 94, 0.1);  color: var(--accent-rose); }

.sp-dash { display: flex; flex-direction: column; gap: 22px; }

/* ---------- Hero ---------- */
.sp-hero {
    position: relative; overflow: hidden; border-radius: 24px; padding: 34px 36px;
    display: grid; grid-template-columns: minmax(0, 1fr) auto; gap: 32px; align-items: center;
    background:
        radial-gradient(120% 140% at 0% 0%, rgba(99, 102, 241, 0.22), transparent 55%),
        radial-gradient(90% 120% at 100% 100%, rgba(6, 182, 212, 0.18), transparent 55%),
        var(--bg-card);
    border: 1px solid var(--border-color);
    box-shadow: var(--shadow-lg);
}
.sp-hero::after {
    content: ""; position: absolute; inset: 0; pointer-events: none; border-radius: inherit;
    background: linear-gradient(135deg, rgba(255, 255, 255, 0.06), transparent 40%);
}
.sp-hero > * { position: relative; z-index: 1; }
.sp-eyebrow {
    display: inline-flex; align-items: center; gap: 8px; padding: 6px 12px; border-radius: 99px;
    font-size: 0.75rem; font-weight: 700; letter-spacing: 0.08em; text-transform: uppercase;
    background: rgba(99, 102, 241, 0.12); color: var(--accent-indigo); border: 1px solid rgba(99, 102, 241, 0.25);
}
.sp-hero h1 { font-size: clamp(1.7rem, 3.4vw, 2.4rem); font-weight: 850; letter-spacing: -0.025em; margin: 14px 0 6px; line-height: 1.15; }
.sp-hero h1 span { background: var(--gradient-main); -webkit-background-clip: text; background-clip: text; -webkit-text-fill-color: transparent; }
.sp-hero-sub { color: var(--text-secondary); font-size: 0.98rem; margin: 0 0 22px; }
.sp-hero-actions { display: flex; gap: 10px; flex-wrap: wrap; }
.sp-hero-actions .btn { padding: 0 24px; height: 48px; font-size: 0.92rem; }
.sp-hero-actions .btn.sp-icon { width: 48px; padding: 0; justify-content: center; }
.sp-hero-actions form { margin: 0; }

/* Halka gösterge */
.sp-ring { position: relative; width: 190px; height: 190px; flex: none; }
.sp-ring svg { width: 100%; height: 100%; transform: rotate(-90deg); }
.sp-ring .trk { stroke: var(--divider); }
.sp-ring .val { transition: stroke-dashoffset 1.2s cubic-bezier(.2, .8, .2, 1); }
.sp-ring-c { position: absolute; inset: 0; display: grid; place-content: center; text-align: center; }
.sp-ring-c b { font-size: 1.65rem; font-weight: 850; letter-spacing: -0.02em; line-height: 1.1; }
.sp-ring-c span { font-size: 0.75rem; color: var(--text-secondary); text-transform: uppercase; letter-spacing: 0.06em; margin-top: 4px; }
.sp-ring-c small { font-size: 0.78rem; color: var(--text-muted); margin-top: 2px; }

/* ---------- KPI ---------- */
.sp-kpis { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 16px; }
.sp-kpi {
    position: relative; padding: 18px 18px 16px; border-radius: 18px; background: var(--bg-card);
    border: 1px solid var(--border-color); overflow: hidden; transition: var(--transition);
}
.sp-kpi:hover { transform: translateY(-2px); border-color: var(--border-glow); box-shadow: var(--shadow-glow); }
.sp-kpi::before { content: ""; position: absolute; left: 0; top: 0; right: 0; height: 3px; background: var(--kpi, var(--gradient-main)); }
.sp-kpi-ico {
    width: 38px; height: 38px; border-radius: 11px; display: grid; place-items: center; margin-bottom: 12px;
    background: var(--kpi-soft, rgba(99, 102, 241, 0.12)); color: var(--kpi-c, var(--accent-indigo));
}
.sp-kpi span { display: block; font-size: 0.78rem; color: var(--text-secondary); font-weight: 600; }
.sp-kpi b { display: block; font-size: 1.45rem; font-weight: 850; margin-top: 2px; letter-spacing: -0.02em; }
.sp-kpi small { display: block; font-size: 0.78rem; color: var(--text-muted); margin-top: 4px; }
.sp-kpi.k-left  { --kpi: var(--gradient-cool); --kpi-soft: rgba(16, 185, 129, 0.12); --kpi-c: var(--accent-emerald); }
.sp-kpi.k-open  { --kpi: linear-gradient(135deg, #f59e0b, #f97316); --kpi-soft: rgba(245, 158, 11, 0.13); --kpi-c: var(--accent-amber); }
.sp-kpi.k-extra { --kpi: var(--gradient-warm); --kpi-soft: rgba(244, 63, 94, 0.11); --kpi-c: var(--accent-rose); }
.sp-kpi.is-zero b { color: var(--accent-rose); }

/* ---------- Izgara ---------- */
.sp-cols { display: grid; grid-template-columns: minmax(0, 1fr) 330px; gap: 22px; align-items: start; }
.sp-panel { background: var(--bg-card); border: 1px solid var(--border-color); border-radius: 20px; padding: 22px; }
.sp-panel-h { display: flex; justify-content: space-between; align-items: center; gap: 12px; flex-wrap: wrap; margin-bottom: 16px; }
.sp-panel-h h2 { font-size: 1.12rem; margin: 0; display: flex; align-items: center; gap: 10px; }
.sp-panel-h h2 i { color: var(--accent-indigo); }

/* Segmentli sekmeler + arama */
.sp-seg { display: inline-flex; padding: 4px; border-radius: 99px; background: var(--bg-glass); border: 1px solid var(--divider); }
.sp-seg button {
    border: 0; background: transparent; color: var(--text-secondary); font: inherit; font-size: 0.84rem; font-weight: 600;
    padding: 7px 14px; border-radius: 99px; cursor: pointer; display: inline-flex; gap: 6px; align-items: center;
}
.sp-seg button em { font-style: normal; font-size: 0.72rem; padding: 1px 7px; border-radius: 99px; background: var(--divider); }
.sp-seg button.on { background: var(--gradient-main); color: #fff; box-shadow: 0 6px 18px rgba(99, 102, 241, 0.3); }
.sp-seg button.on em { background: rgba(255, 255, 255, 0.22); }
.sp-search { position: relative; margin-bottom: 14px; }
.sp-search input { padding-left: 40px; }
.sp-search i { position: absolute; left: 15px; top: 50%; transform: translateY(-50%); color: var(--text-muted); }

/* Talep kartı */
.sp-tk {
    position: relative; display: grid; grid-template-columns: 46px minmax(0, 1fr) auto; gap: 14px; align-items: center;
    padding: 16px 18px 16px 20px; border-radius: 16px; text-decoration: none; color: inherit;
    background: var(--bg-glass); border: 1px solid var(--divider); transition: var(--transition); overflow: hidden;
}
.sp-tk::before { content: ""; position: absolute; left: 0; top: 0; bottom: 0; width: 4px; background: var(--tk, var(--text-muted)); }
.sp-tk:hover { border-color: var(--border-glow); transform: translateX(3px); box-shadow: var(--shadow-glow); }
#spList { display: flex; flex-direction: column; gap: 10px; }
.sp-tk[hidden], .sp-empty[hidden] { display: none; }
.sp-tk-ico {
    width: 46px; height: 46px; border-radius: 13px; display: grid; place-items: center; font-size: 1.05rem;
    background: var(--tk-soft, rgba(99, 102, 241, 0.1)); color: var(--tk, var(--accent-indigo));
}
.sp-tk h3 { font-size: 0.99rem; font-weight: 700; margin: 0 0 5px; overflow-wrap: anywhere; }
.sp-tk h3 small { color: var(--text-muted); font-weight: 600; margin-right: 6px; }
.sp-tk-meta { display: flex; flex-wrap: wrap; gap: 6px 14px; font-size: 0.8rem; color: var(--text-secondary); }
.sp-tk-meta span { display: inline-flex; align-items: center; gap: 5px; }
.sp-tk-end { display: flex; flex-direction: column; align-items: flex-end; gap: 8px; }
.sp-tk-go { color: var(--text-muted); transition: var(--transition); }
.sp-tk:hover .sp-tk-go { color: var(--accent-indigo); transform: translateX(3px); }
.sp-tk.t-open     { --tk: var(--accent-rose);    --tk-soft: rgba(244, 63, 94, 0.1); }
.sp-tk.t-progress { --tk: var(--accent-amber);   --tk-soft: rgba(245, 158, 11, 0.12); }
.sp-tk.t-approval { --tk: var(--accent-indigo);  --tk-soft: rgba(99, 102, 241, 0.12); border-color: rgba(99, 102, 241, 0.35); }
.sp-tk.t-resolved { --tk: var(--accent-emerald); --tk-soft: rgba(16, 185, 129, 0.12); }
.sp-tk.t-closed   { --tk: var(--text-muted);     --tk-soft: var(--divider); }
.sp-tk-flag { font-size: 0.72rem; font-weight: 700; color: var(--accent-indigo); display: inline-flex; gap: 5px; align-items: center; }

/* Hızlı talep */
.sp-side-stack { display: flex; flex-direction: column; gap: 22px; }
.sp-quick { display: flex; flex-direction: column; gap: 8px; }
.sp-quick a {
    display: grid; grid-template-columns: 36px minmax(0, 1fr) auto; gap: 12px; align-items: center; padding: 11px 12px;
    border-radius: 13px; text-decoration: none; color: inherit; border: 1px solid var(--divider); background: var(--bg-glass);
    transition: var(--transition);
}
.sp-quick a:hover { border-color: var(--border-glow); background: rgba(99, 102, 241, 0.06); }
.sp-quick .qi {
    width: 36px; height: 36px; border-radius: 10px; display: grid; place-items: center;
    background: rgba(99, 102, 241, 0.1); color: var(--accent-indigo);
}
.sp-quick b { display: block; font-size: 0.88rem; }
.sp-quick small { display: block; font-size: 0.74rem; color: var(--text-secondary); margin-top: 1px; }
.sp-quick .fa-arrow-right { color: var(--text-muted); font-size: 0.8rem; }
.sp-help { font-size: 0.84rem; color: var(--text-secondary); line-height: 1.6; }
.sp-help ul { padding-left: 18px; margin: 0; }
.sp-help li { margin-bottom: 6px; }

/* Hesap dökümü */
.sp-month { display: inline-flex; align-items: center; gap: 4px; }
.sp-month a, .sp-month span.dis {
    width: 34px; height: 34px; border-radius: 10px; display: grid; place-items: center; text-decoration: none;
    color: var(--text-secondary); border: 1px solid var(--divider);
}
.sp-month a:hover { color: var(--accent-indigo); border-color: var(--border-glow); }
.sp-month span.dis { opacity: 0.35; }
.sp-month b { padding: 0 10px; font-size: 0.95rem; min-width: 110px; text-align: center; }
.sp-break { display: grid; grid-template-columns: repeat(4, minmax(0, 1fr)); gap: 12px; margin-bottom: 16px; }
.sp-break div { padding: 12px 14px; border-radius: 13px; background: var(--bg-glass); border: 1px solid var(--divider); }
.sp-break span { display: block; font-size: 0.74rem; color: var(--text-secondary); font-weight: 600; }
.sp-break b { display: block; font-size: 1.05rem; margin-top: 2px; }
.sp-break small { color: var(--text-muted); font-size: 0.74rem; }
.sp-table-wrap { overflow-x: auto; border-radius: 14px; border: 1px solid var(--divider); }
.sp-table { width: 100%; border-collapse: collapse; font-size: 0.86rem; min-width: 640px; }
.sp-table th { text-align: left; font-size: 0.72rem; text-transform: uppercase; letter-spacing: 0.05em; color: var(--text-muted); font-weight: 700; padding: 11px 14px; background: var(--bg-glass); border-bottom: 1px solid var(--divider); }
.sp-table td { padding: 12px 14px; border-bottom: 1px solid var(--divider); vertical-align: top; }
.sp-table tbody tr:last-child td { border-bottom: 0; }
.sp-table .n { text-align: right; white-space: nowrap; font-variant-numeric: tabular-nums; }
.sp-table a { color: var(--text-primary); text-decoration: none; font-weight: 600; }
.sp-table a:hover { color: var(--accent-indigo); }
.sp-table .sub { display: block; font-size: 0.76rem; color: var(--text-muted); margin-top: 2px; }
.sp-table tfoot td { font-weight: 800; background: var(--bg-glass); border-top: 1px solid var(--divider); }
.sp-table tr.waived td { opacity: 0.55; }
.sp-total-pill { display: inline-flex; align-items: center; gap: 8px; padding: 8px 14px; border-radius: 12px; background: rgba(244, 63, 94, 0.08); color: var(--accent-rose); font-weight: 800; }
.sp-total-pill.zero { background: rgba(16, 185, 129, 0.1); color: var(--accent-emerald); }

/* Giriş animasyonu */
@media (prefers-reduced-motion: no-preference) {
    .sp-dash > * { animation: spUp .55s cubic-bezier(.2, .8, .2, 1) both; }
    .sp-dash > *:nth-child(2) { animation-delay: .06s; }
    .sp-dash > *:nth-child(3) { animation-delay: .12s; }
    .sp-dash > *:nth-child(4) { animation-delay: .18s; }
    .sp-dash > *:nth-child(5) { animation-delay: .24s; }
}
@keyframes spUp { from { opacity: 0; transform: translateY(14px); } to { opacity: 1; transform: none; } }

@media (max-width: 980px) {
    .sp-cols { grid-template-columns: 1fr; }
    .sp-kpis, .sp-break { grid-template-columns: repeat(2, minmax(0, 1fr)); }
}
@media (max-width: 640px) {
    .sp-hero { grid-template-columns: 1fr; padding: 26px 20px; }
    .sp-ring { width: 150px; height: 150px; justify-self: center; }
    .sp-hero-actions .btn { flex: 1; justify-content: center; white-space: nowrap; padding: 0 14px; }
    .sp-hero-actions .btn-primary { flex: 1 1 100%; }
    .sp-hero-actions .btn.sp-icon { flex: 0 0 48px; }
    .sp-hero-actions form { display: flex; }
    .sp-panel { padding: 18px 14px; }
    .sp-kpi b { font-size: 1.2rem; }
    .sp-tk { grid-template-columns: 40px minmax(0, 1fr); padding: 14px 14px 14px 16px; }
    .sp-tk-ico { width: 40px; height: 40px; }
    .sp-tk-end { grid-column: 1 / -1; flex-direction: row; justify-content: space-between; align-items: center; }
    .sp-seg { width: 100%; }
    .sp-seg button { flex: 1; justify-content: center; padding: 7px 8px; }
}

/* ---------- Ekler: ekran görüntüsü yapıştır / sürükle / seç (js/support.js) ---------- */
.sp-attach { margin-top: 4px; }
.sp-attach .sp-drop {
    display: flex; flex-direction: column; align-items: center; gap: 4px; text-align: center; cursor: pointer;
    padding: 16px 14px; border: 1.5px dashed var(--border-color); border-radius: 12px; background: var(--bg-glass);
    color: var(--text-secondary); font-size: 0.9rem; font-weight: 400; margin: 0; transition: var(--transition);
}
.sp-attach .sp-drop i { font-size: 1.5rem; color: var(--accent-indigo); }
.sp-attach .sp-drop b { color: var(--text-primary); font-weight: 600; }
.sp-attach .sp-drop small { color: var(--text-muted); font-size: 0.78rem; }
.sp-attach .sp-drop kbd { font: inherit; font-size: 0.78rem; padding: 1px 6px; border-radius: 5px; border: 1px solid var(--border-color); background: var(--bg-card); }
.sp-attach .sp-drop:hover, .sp-attach .sp-drop:focus-visible, .sp-attach.is-over .sp-drop { border-color: var(--accent-indigo); background: rgba(99, 102, 241, 0.07); outline: none; }
.sp-attach.is-busy .sp-drop { opacity: .6; pointer-events: none; }
.sp-thumbs, .sp-files { display: flex; flex-wrap: wrap; gap: 10px; }
.sp-thumbs:not(:empty) { margin-top: 12px; }
.sp-files { margin-top: 12px; }
.sp-thumb, .sp-file {
    position: relative; width: 132px; height: 96px; border-radius: 10px; overflow: hidden; flex: none;
    border: 1px solid var(--border-color); background: var(--bg-glass); animation: spPop .2s ease-out;
}
.sp-thumb img, .sp-file img { width: 100%; height: 100%; object-fit: cover; display: block; }
.sp-file { cursor: zoom-in; transition: var(--transition); }
.sp-file:hover { border-color: var(--accent-indigo); transform: translateY(-1px); }
.sp-thumb .sp-thumb-x {
    position: absolute; top: 5px; right: 5px; width: 24px; height: 24px; border-radius: 50%; border: 0; padding: 0;
    background: rgba(15, 23, 42, .72); color: #fff; cursor: pointer; font-size: .95rem; line-height: 24px;
}
.sp-thumb .sp-thumb-x:hover { background: var(--accent-rose); }
.sp-thumb small {
    position: absolute; left: 0; right: 0; bottom: 0; padding: 3px 6px; font-size: .68rem; color: #fff;
    background: linear-gradient(transparent, rgba(0,0,0,.7)); white-space: nowrap; overflow: hidden; text-overflow: ellipsis;
}
.sp-file-doc, .sp-thumb.is-doc {
    display: flex; flex-direction: column; align-items: center; justify-content: center; gap: 4px; padding: 8px;
    text-decoration: none; color: var(--text-secondary); font-size: .74rem; text-align: center; cursor: pointer;
}
.sp-file-doc i, .sp-thumb.is-doc i { font-size: 1.7rem; color: var(--accent-rose); }
.sp-file-doc span, .sp-thumb.is-doc span { max-width: 100%; overflow: hidden; text-overflow: ellipsis; white-space: nowrap; }
.sp-file-doc small { color: var(--text-muted); font-size: .68rem; }
@keyframes spPop { from { opacity: 0; transform: scale(.94); } to { opacity: 1; transform: none; } }

.sp-lightbox {
    position: fixed; inset: 0; z-index: 9999; display: flex; align-items: center; justify-content: center; padding: 24px;
    background: rgba(2, 6, 23, .86); backdrop-filter: blur(4px); cursor: zoom-out; animation: spPop .15s ease-out;
}
.sp-lightbox img { max-width: 100%; max-height: 100%; border-radius: 8px; box-shadow: 0 20px 60px rgba(0,0,0,.5); background: #fff; }
.sp-lightbox a {
    position: absolute; top: 16px; right: 16px; padding: 8px 14px; border-radius: 99px; font-size: .85rem;
    background: rgba(255,255,255,.12); color: #fff; text-decoration: none; cursor: pointer;
}
@media (max-width: 600px) {
    .sp-thumb, .sp-file { width: calc(50% - 5px); height: 110px; }
    .sp-attach .sp-drop-paste { display: none; }
}