/* Modern Helpdesk CSS */

.helpdesk-container {
    max-width: 600px;
    margin: 40px auto;
    background: #fff;
    padding: 30px;
    border-radius: 12px;
    box-shadow: 0 10px 30px rgba(0, 0, 0, 0.05);
    font-family: -apple-system, BlinkMacSystemFont, "Segoe UI", Roboto, Helvetica, Arial, sans-serif;
}

.helpdesk-header h2 {
    margin-top: 0;
    color: #333;
    font-size: 24px;
    margin-bottom: 10px;
}

.helpdesk-header p {
    color: #666;
    margin-bottom: 30px;
}

.form-group {
    margin-bottom: 20px;
}

.form-row {
    display: flex;
    gap: 20px;
}

.form-group.half {
    flex: 1;
}

label {
    display: block;
    margin-bottom: 8px;
    font-weight: 500;
    color: #444;
}

input[type="text"],
input[type="email"],
input[type="tel"],
textarea {
    width: 100%;
    padding: 12px;
    border: 1px solid #ddd;
    border-radius: 8px;
    font-size: 14px;
    transition: border-color 0.3s;
    box-sizing: border-box;
}

input[type="text"]:focus,
textarea:focus {
    border-color: #007bff;
    outline: none;
    box-shadow: 0 0 0 3px rgba(0, 123, 255, 0.1);
}

/* File Upload Custom Style */
.file-upload-wrapper {
    position: relative;
    border: 2px dashed #ddd;
    border-radius: 8px;
    padding: 20px;
    text-align: center;
    cursor: pointer;
    transition: all 0.3s;
}

.file-upload-wrapper:hover {
    border-color: #007bff;
    background: #f8f9fa;
}

.file-upload-wrapper input[type="file"] {
    position: absolute;
    top: 0;
    left: 0;
    width: 100%;
    height: 100%;
    opacity: 0;
    cursor: pointer;
}

.upload-placeholder {
    color: #777;
    display: flex;
    flex-direction: column;
    align-items: center;
    gap: 8px;
}

.upload-icon {
    font-size: 24px;
}

.helpdesk-container .submit-btn {
    display: block;
    width: 100% !important;
    background: linear-gradient(135deg, #007bff 0%, #0056b3 100%);
    color: #ffffff !important;
    border: none;
    padding: 14px;
    border-radius: 8px;
    font-size: 16px;
    font-weight: 600;
    cursor: pointer;
    transition: transform 0.2s, box-shadow 0.2s;
}

.submit-btn:hover {
    transform: translateY(-2px);
    box-shadow: 0 5px 15px rgba(0, 123, 255, 0.3);
}

.submit-btn:active {
    transform: translateY(0);
}

.submit-btn:disabled {
    background: #ccc;
    cursor: not-allowed;
    transform: none;
    box-shadow: none;
}

#form-message {
    margin-top: 15px;
    padding: 10px;
    border-radius: 6px;
    text-align: center;
    display: none;
}

#form-message.success {
    background: #d4edda;
    color: #155724;
    border: 1px solid #c3e6cb;
}

#form-message.error {
    background: #f8d7da;
    color: #721c24;
    border: 1px solid #f5c6cb;
}